Privacy Policy — 68game

This Privacy Policy applies to 68game (hereinafter referred to as "the Platform", "we", "us", or "our"), accessible at https://68game.cam. 68game is an English-language online gaming information and platform site designed primarily for users in Pakistan and other applicable jurisdictions.

We are committed to protecting the personal data of every user ("you", "User", or "Player") who interacts with the Platform. This Policy describes in detail the categories of personal data we collect, the purposes and legal bases for processing that data, how long we retain it, with whom we may share it, and the rights available to you with respect to your personal information.

By accessing, registering on, or otherwise using 68game, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you must cease using the Platform immediately.

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

• "Personal Data" means any information that relates to an identified or identifiable natural person, including name, email address, date of birth, IP address, and financial details.
• "Data Controller" means 68game, which determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means any third party that processes personal data on behalf of 68game pursuant to a data processing agreement.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure, or destruction.
• "KYC" (Know Your Customer) refers to the identity verification process requiring submission of government-issued identification documents prior to withdrawal processing.
• "AML" (Anti-Money Laundering) refers to compliance procedures applied to financial transactions to detect and prevent money laundering and financial crime.
• "Cookies" means small data files stored on your device by your browser at the request of the Platform, used to remember preferences and analyse usage patterns.
• "Account" means the registered user profile created by a Player following the completion of the registration process on the Platform.
• "Consent" means a freely given, specific, informed, and unambiguous indication by the data subject that they agree to the processing of their personal data for one or more specific purposes.

68game collects personal data through several means: data you provide voluntarily during registration and account management, data generated automatically during your use of the Platform, and data received from third-party service providers where applicable. The table below outlines the principal categories of data collected:

We do not collect sensitive personal data categories (such as health data, biometric data, or political opinions) unless required for regulatory compliance purposes and only with appropriate safeguards in place.

We process your personal data for the following specific purposes. Each purpose is tied to a lawful basis, which is described in Section 5 of this Policy.

• Account Registration and Management: To create and maintain your Player Account, process your registration, authenticate your login, and manage your account preferences and settings.
• Identity Verification (KYC): To verify your identity and age in compliance with Know Your Customer and Anti-Money Laundering obligations. This is required before withdrawal requests are processed. KYC may involve cross-referencing your documents against third-party verification databases.
• Transaction Processing: To process deposits and withdrawals, manage your account balance, apply bonuses and promotional credits, and maintain accurate transaction records. Payment data may be processed through third-party payment gateways. References to Pakistani payment infrastructure such as bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah) or digital wallets (Easypaisa, JazzCash, Raast) are contextual only — none of these providers is affiliated with or endorses 68game.
• Customer Support: To respond to your queries, resolve complaints, and provide account assistance via Live Chat, Help Center, and email.
• Responsible Gambling: To apply and monitor responsible gambling controls — including deposit limits, loss limits, session timers, and self-exclusion requests — as set by you or as required by the Platform's responsible gambling policy.
• Legal and Regulatory Compliance: To comply with applicable legal, regulatory, and anti-money laundering obligations, and to respond to lawful requests from competent authorities.
• Platform Improvement: To analyse usage patterns, identify technical issues, improve Platform performance, and develop new features, using aggregated and anonymised analytics data where possible.
• Marketing Communications: To send promotional offers, bonus notifications, and platform news, where you have provided explicit consent and have not opted out. You may withdraw marketing consent at any time through your account settings.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, abuse of bonuses, and other security incidents.

68game processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary for the performance of the contract between you and 68game — principally, operating your Account, processing transactions, and providing the gaming services you have requested.
• Legal Obligation: Processing required to comply with applicable law, including KYC identity verification, AML transaction monitoring, and regulatory record-keeping obligations.
• Legitimate Interests: Processing necessary for 68game's legitimate business interests, provided those interests are not overridden by your fundamental rights. This includes fraud detection, platform security, product analytics, and customer service quality monitoring.
• Consent: Where processing is not otherwise justified on the above bases — primarily in the context of direct marketing communications — we will request and rely upon your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

68game does not sell your personal data to third parties for commercial marketing purposes. We may share your personal data with trusted third parties only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: Financial data is shared with third-party payment processing providers to facilitate deposits and withdrawals. These processors are bound by data processing agreements and are not permitted to use your data for any purpose beyond processing the specific transaction.
• Identity Verification Providers: Identity and verification data may be shared with KYC/AML compliance service providers to authenticate your identity and conduct required regulatory checks.
• Technology and Hosting Partners: We use third-party cloud hosting, content delivery, and analytics services. These providers process technical and usage data on our behalf under strict data processing agreements.
• Customer Support Platforms: Where support services are provided through third-party platforms, support communications may be processed on those platforms subject to appropriate data protections.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law or pursuant to a valid legal order. We will not voluntarily disclose personal data to government authorities beyond what is legally required.
• Business Transfers: In the event of a merger, acquisition, or sale of assets involving 68game, your personal data may be transferred to the acquiring entity subject to equivalent privacy protections being maintained.

68game uses cookies and similar tracking technologies to operate the Platform, improve user experience, and analyse usage. The following categories of cookies may be used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. They cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings, display preferences, and login state — so that you do not need to re-enter information on each visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the Platform — which pages are visited most frequently, where users navigate from, and how long sessions last. This data helps us improve the Platform experience.
• Marketing Cookies: Used, where you have consented, to personalise promotional offers and measure the effectiveness of our communications. You may withdraw consent for marketing cookies at any time through your browser settings or the Platform's cookie preference panel.

You may control cookie settings through your browser. Disabling certain cookies may affect Platform functionality. Continued use of the Platform following the display of a cookie consent notice constitutes acceptance of our cookie practices as described in this section.

68game retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The principal retention periods are as follows:

• Account Data: Retained for the duration of your active Account. Following account closure, account data is retained for a minimum of five years to meet AML, fraud investigation, and legal record-keeping obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five years from the date of each transaction, in accordance with standard AML compliance requirements.
• KYC and Verification Documents: Identity and verification documents are retained for at least five years following account closure or the completion of the relevant KYC process, whichever is later.
• Support Communications: Customer support records are retained for a minimum of three years following the resolution of the relevant support interaction.
• Marketing Data: Where consent to marketing communications has been given, related data is retained until consent is withdrawn or the account is closed, after which it is anonymised or deleted.
• Technical and Analytics Data: Aggregated analytics data may be retained indefinitely in anonymised form. Identifiable technical data (such as IP logs) is typically retained for no longer than 12 months.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised such that it can no longer be attributed to an individual.

68game implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the Platform is protected using industry-standard 256-bit SSL/TLS encryption (HTTPS). This protects your login credentials, payment details, and personal information from interception during transmission.
• Access Controls: Access to personal data within 68game's operational systems is restricted on a need-to-know basis. Staff handling personal data are subject to confidentiality obligations.
• Secure Data Storage: Personal data is stored on secure, access-controlled servers. Database-level encryption is applied to sensitive data fields where technically practicable.
• Incident Response: 68game maintains a data security incident response protocol. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable law.
• Third-Party Security Standards: Where personal data is processed by third-party providers, we require those providers to demonstrate compliance with recognised data security standards as a condition of our data processing agreements.

Subject to applicable law and the governing jurisdiction of the Platform, you may hold the following rights with respect to the personal data we process about you. To exercise any of these rights, please contact us using the details in Section 14 of this Policy.

• Right of Access: You have the right to request confirmation of whether we process personal data about you, and if so, to receive a copy of that data along with information about how it is processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to overriding legal retention obligations — for example, AML-mandated retention periods will take precedence.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of the data or where processing is unlawful but you oppose erasure.
• Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes. Upon receipt of a valid objection to direct marketing, we will cease processing immediately.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to verified rights requests within 30 days of receipt. We reserve the right to refuse requests that are manifestly unfounded, excessive, or repetitive. Where we refuse a request, we will explain the reason in writing.

The 68game Platform is strictly intended for use by adults aged 18 years or older — or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect personal data from individuals under the minimum eligible age.

Age verification is conducted as part of the KYC process. Where 68game discovers that personal data has been collected from a user below the minimum eligible age, that Account will be immediately closed and all associated data deleted or anonymised, except where retention is required for regulatory or legal investigation purposes.

As 68game operates as an international platform, your personal data may be transferred to, stored in, and processed in countries outside your country of residence, including countries whose data protection laws may differ from those applicable in Pakistan or your home jurisdiction.

Where personal data is transferred internationally, 68game ensures that appropriate safeguards are in place — including contractual protections, standard contractual clauses, or transfers to jurisdictions recognised as providing an adequate level of data protection — to ensure that your data remains protected to a standard equivalent to that described in this Policy.

By using the Platform and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data as described in this section.

68game reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users by email or via a prominent notice on the Platform prior to the changes taking effect, where reasonably practicable.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you do not accept any amendment to this Policy, you must stop using the Platform and, if applicable, close your Account by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 68game Data Privacy team through the following channels:

• Live Chat: Available 24/7 through the Platform support widget — the fastest way to raise an urgent data concern.
• Help Center: Self-service privacy guidance is available at 68game FAQ.
• Email: [email protected] — please include "Privacy Request" in the subject line. This is plain text only and not a clickable link; please copy the address manually.

We aim to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 calendar days. For complex requests that require extended processing time, we will inform you of the expected timeline.